Ingenius Mortgage won the Independer Award for best office in the Zuid-Holland-Zuid region in 2017 (the last year that these awards were awarded). Meanwhile, there are over a 1.000 customer experiences online from customers who have been helped before you.
What may be striking is that we score extremely well on customer satisfaction. The secret behind this is that we try to make every customer a fan.
How do we want to achieve this?
We plan enough time for each conversation, so that you always get the feeling that people are being listened to and your questions are taken seriously.
All calls are free until we apply for the mortgage. This way there is never a threshold to ask a question (again). In addition, we also offer the sharpest rate in the region.
Every advice given undergoes a double-check by a two qualified mortgage advisors and our advice is also checked by an external agency to guarantee quality advice.
At Ingenius mortgage we laugh and work. Customers regularly indicate that they like the atmosphere in the office. We are proud of that. after all, a new mortgage is reason for a festive atmosphere.
How did you experience it? You can expect that question from us. We are curious about your experience and ask you to share it. That’s why there are already over a 1.000 customer experiences online from customers who have been helped before you.